Legal

Refund Policy

Last updated: July 1, 2026

Pickup and delivery orders

If your order is incorrect or unsatisfactory, please contact us within 30 minutes of pickup or delivery at +1 301 708 5995. We will remake the item or issue a refund at our discretion.

Catering orders

  • Cancellations 7+ days before event: full refund of deposit.
  • Cancellations 3 to 6 days before event: 50% refund of deposit.
  • Cancellations less than 72 hours before event: deposit is non-refundable.

How refunds are issued

Approved refunds are returned to the original payment method within 5 to 10 business days.

Contact

Email naijashawarmahub@gmail.com or call +1 301 708 5995.